Privacy Policy

This privacy policy explains how Feel Good Marketing Co collects, uses and protects personal information when you visit our website or contact us.

Feel Good Marketing Co Ltd
Registered address: Rosalie Villa, Ivy Avenue, Bath, BA2 1AW
Company number: 13388643
Email: clare@feelgoodmarketing.co.uk

We take your privacy seriously and process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 and Privacy and Electronic Communications Regulations (PECR).

Information we collect

When you use this website, contact us or make an enquiry, we may collect information including:

  • Your name

  • Email address

  • Telephone number

  • Company or organisation

  • Information you provide in an enquiry or contact form

  • Your IP address

  • Browser, device and network information

  • Pages you visit and how you interact with the website

  • The website or source you visited before arriving on our website

How we use your information

We may use your information to:

  • Respond to enquiries and communicate with you

  • Provide our services

  • Manage our relationship with clients and prospective clients

  • Improve our website and services

  • Understand how visitors use our website

  • Maintain the security and functionality of the website

  • Meet legal, regulatory and accounting requirements

Where required, we will only send marketing communications where we have an appropriate lawful basis to do so. You can ask us to stop sending marketing communications at any time.

Legal basis for processing

Depending on the circumstances, we may process your personal information because:

  • It is necessary to respond to your enquiry or perform a contract with you

  • We have a legitimate business interest in operating and improving our services

  • You have given us your consent

  • We need to comply with a legal obligation

Cookies

This website uses cookies and similar technologies. Cookies are small files stored on your device when you visit a website.

Our website is hosted by Squarespace, which uses certain cookies that are necessary for the website to operate securely and correctly.

We may also use analytics and performance cookies to understand how visitors use the website. These non-essential cookies will only be used where permitted and, where required, after you have provided consent through our cookie banner. UK rules generally require users to be told what non-essential cookies do and to give consent before they are set. ICO

You can find more information about the cookies used by Squarespace here:

Squarespace cookie information

Website analytics

We may collect information about how visitors use this website, including:

  • Pages visited

  • Links clicked

  • Searches

  • Scrolling and interactions

  • Visit dates and times

  • Browser and device information

  • IP address

  • Referring websites

We share this information with Squarespace, our website hosting and analytics provider, to help us understand website traffic and improve the site.

Contact forms and enquiries

If you contact us through the website or by email, we will use the information you provide to respond to your enquiry and, where appropriate, provide our services.

We will not sell your personal information.

Sharing your information

We may share personal information with trusted service providers where necessary to operate our business, including:

  • Squarespace, which hosts this website

  • Email and communications providers

  • Professional advisers or suppliers who support our business

  • Government, regulatory or law-enforcement bodies where legally required

Where third parties process personal information on our behalf, we expect them to handle that information securely and in accordance with applicable data protection law.

How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, accounting or reporting requirements.

The exact retention period will depend on the nature of the information and our relationship with you.

Your rights

Under UK data protection law, you may have the right to:

  • Ask for a copy of the personal information we hold about you

  • Ask us to correct inaccurate information

  • Ask us to delete your information in certain circumstances

  • Ask us to restrict how we use your information

  • Object to certain types of processing

  • Withdraw consent where processing relies on consent

  • Request that information is transferred to you or another organisation in certain circumstances

To exercise any of these rights, please contact:

clare@feelgoodmarketing.co.uk

You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you believe your information has not been handled appropriately.

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our website, services or legal requirements.

Last updated: October 2026